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HP Recommended
HP Pavilion Notebook - 15-ab219tx
Microsoft Windows 10 (64-bit)

My laptop runs slower sometimes and hangs due to which I am not able to rely on it for any work.

After running the HP Hardware diagnostics I found the following issues :

  1. Long Drive Self-Test ( Storage 1: ST1000LM024 HN-M101MBB ) Failed:
    Details:
    TestVersion = 1.2.0.0 TestId = 50d4829e-e790-45af-a721-c944b7126928 Instance = Storage 1: ST1000LM024 HN-M101MBB StartTime = 2020-11-11T20:05:57 ExecutionDuration = 00:05:02 Result = ExecutionFailed ErrorCode = 305 FailureId = M36C20-80GA9U-MFPWMF-619A13 ================================================== LongDST failed: ST1000LM024 HN-M101MBB, S31LJ9BF919314 The previous self-test completed having the read element of the test failed (0x7).

  2.  Short Drive Self-Test ( Storage 1: ST1000LM024 HN-M101MBB ) Failed
    Details:
    TestVersion = 1.2.0.0 TestId = 53a826d5-9440-4b66-8cab-bf8a44956a7e Instance = Storage 1: ST1000LM024 HN-M101MBB StartTime = 2020-11-11T20:05:45 ExecutionDuration = 00:00:11 Result = ExecutionFailed ErrorCode = 303 FailureId = M36C20-80GA9U-MFPWMF-60RJ13 ================================================== ShortDST failed: ST1000LM024 HN-M101MBB, S31LJ9BF919314 The previous self-test completed having the read element of the test failed (0x7).

Is this the reason of slow laptop and hang issues?
The logs shows Result = Execution Failed hence I am not able to determine if the test could not take place or have I found the problem for the issues with my laptop.

What is the fix?

Added info -
Product - HP Pavilion Notebook - 15-ab219tx
My laptop is not under warranty.

 

1 REPLY 1
HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

 

You can try to help yourself with this tutorial (sorry not fully translated)

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

Using the HP Cloud Recovery Tool (Windows 10, 7)

HP Pavilion Notebook (Intel) Star WarsTM Special Edition Notebook - Maintenance and Service Guide

 

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