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Sam_A1
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Long and Short Drive Self-Test Failed | Error code - 305

HP Recommended
HP Pavilion Notebook - 15-ab219tx
Microsoft Windows 10 (64-bit)

My laptop runs slower sometimes and hangs due to which I am not able to rely on it for any work.

After running the HP Hardware diagnostics I found the following issues :

  1. Long Drive Self-Test ( Storage 1: ST1000LM024 HN-M101MBB ) Failed:
    Details:
    TestVersion = 1.2.0.0 TestId = 50d4829e-e790-45af-a721-c944b7126928 Instance = Storage 1: ST1000LM024 HN-M101MBB StartTime = 2020-11-11T20:05:57 ExecutionDuration = 00:05:02 Result = ExecutionFailed ErrorCode = 305 FailureId = M36C20-80GA9U-MFPWMF-619A13 ================================================== LongDST failed: ST1000LM024 HN-M101MBB, S31LJ9BF919314 The previous self-test completed having the read element of the test failed (0x7).

  2.  Short Drive Self-Test ( Storage 1: ST1000LM024 HN-M101MBB ) Failed
    Details:
    TestVersion = 1.2.0.0 TestId = 53a826d5-9440-4b66-8cab-bf8a44956a7e Instance = Storage 1: ST1000LM024 HN-M101MBB StartTime = 2020-11-11T20:05:45 ExecutionDuration = 00:00:11 Result = ExecutionFailed ErrorCode = 303 FailureId = M36C20-80GA9U-MFPWMF-60RJ13 ================================================== ShortDST failed: ST1000LM024 HN-M101MBB, S31LJ9BF919314 The previous self-test completed having the read element of the test failed (0x7).

Is this the reason of slow laptop and hang issues?
The logs shows Result = Execution Failed hence I am not able to determine if the test could not take place or have I found the problem for the issues with my laptop.

What is the fix?

Added info -
Product - HP Pavilion Notebook - 15-ab219tx
My laptop is not under warranty.

 

1 REPLY 1
Prométhée
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Message 2 of 2
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

 

You can try to help yourself with this tutorial (sorry not fully translated)

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

Using the HP Cloud Recovery Tool (Windows 10, 7)

HP Pavilion Notebook (Intel) Star WarsTM Special Edition Notebook - Maintenance and Service Guide

 

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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