-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Re: Lost USB Receiver for HP Wireless mouse model x4000

Create an account on the HP Community to personalize your profile and ask a question
10-04-2017
03:46 PM
- last edited on
10-04-2017
03:49 PM
by
rick-s
My mouse is no longer under warranty, but I do still need the part. Actually I have 5 of these mice and need the dongle for 2 of them. Please let me know what to do to get these replacement parts.
Best regards,
Dub77
10-05-2017 11:18 AM
Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to assist.
I understand that you're looking to get the dongle/receivers for two of the HP x4000 Wireless Mouses. I recommend you to contact our HP phone support check the available hardware options. Secondly, the receivers alone might not be available because the dongle is unique for each such device.
Hope this information helps. Keep me posted for any further queries. Take care! 🙂
10-09-2017 06:38 PM
Hi @Dub77,
Please contact phone support and check whether the dongle is available.
Here is how you can get in touch with the phone support.
Open link: www.hp.com/contacthp/
Enter Product number or select to autodetects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.
Take care!
Cheers!
The_Fossette
I am an HP Employee