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HP Recommended

My mouse is no longer under warranty, but I do still need the part.  Actually I have 5 of these mice and need the dongle for 2 of them.  Please let me know what to do to get these replacement parts.

 

Best regards,

Dub77

3 REPLIES 3
HP Recommended

@Dub77

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to assist.

 

I understand that you're looking to get the dongle/receivers for two of the HP x4000 Wireless Mouses. I recommend you to contact our HP phone support check the available hardware options. Secondly, the receivers alone might not be available because the dongle is unique for each such device.

 

Hope this information helps. Keep me posted for any further queries. Take care! 🙂

HP Recommended

Well, that's not entirely true that it is unique to each mouse.  I have several of these and two of them work from the same dongle.

HP Recommended

Hi  @Dub77,

 

Please contact phone support and check whether the dongle is available.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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