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‎10-04-2024 09:19 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

+I have a question I have an HP cb014na serial 5CD741146H product 2GRO7EA HP Pavilion Power It has 16gb of Ram The Bios is F. 42 what I would like to know is? If I can put two 16gb of ram in to this laptop please anyone 

3 REPLIES 3

‎10-04-2024 10:09 AM

HP Recommended

Hi @Borg1of9 

 

I don't think so, Crucial, which is a trusted supplier of HP, indicates a maximum of 16 GB.

 

HP - Compaq Pavilion Power 15-cb014na | Memory RAM & SSD Upgrades | Crucial UK

 

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‎10-07-2024 04:06 AM

HP Recommended

Well I Know this much my I7 process should be able to handle 32gb but guess what HP have locked me out of the F42 Bios Advanced Settings so I can't change the maximum memory so its locked by them deliberately so you have a shelf life on the laptop basically it's pretty disgusting. I am looking now to completely more away from HP for. this very reason despite being a customer for over 10 years there loss I am not stupid I have seen the same computer running with open bios in the USA with 32gb installed I get annoyed by this. Seriously 

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‎10-07-2024 05:14 AM

HP Recommended

Hi,

 

Yes, your HP Pavilion Power cb014na can support up to 32GB of RAM, meaning you can replace the current RAM with two 16GB sticks, as long as they are compatible with your laptop's specifications (DDR4-2400 or DDR4-2666). I did the same before.

 

You can also check your laptop's user manual or HP's website to ensure compatibility before upgrading.

 

Thanks

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