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‎11-17-2016 08:17 AM

HP Recommended
Product: HP Pavilion Elite HPE-320ch
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have desktop "HP Pavilion Elite HPE-320ch".  I wanted to upgrade the memory from 4 GB to 16 GB. Current setup I have 2 2 GB sticks installed.  info provided on your site I should be able to upgrade memory to 16 GB. On this understanding I purchased 4 4 GB memory sticks, details on the new memory "Kingston 4GB 1333MHz DDR3 PC3-10600 Non-ECC CL9 DIMM SR x8 KVR13N9S8/4". With this memory my PC doesn't start up; i tried with 1 4GB stick & 2 4GB sticks. Exactly which memory works with this PC; brand, model, etc...

 

Regards,

SK-HP

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2016 09:44 AM

HP Recommended

What understanding did you have?  Can you provide the link to the Kingston site that verified that RAM module works in your system?

 

These are verified to work:

http://www.memorystock.com/ram/HewlettPackardPavilionEliteHPE320chram.html

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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2 REPLIES 2

‎11-17-2016 09:44 AM

HP Recommended

What understanding did you have?  Can you provide the link to the Kingston site that verified that RAM module works in your system?

 

These are verified to work:

http://www.memorystock.com/ram/HewlettPackardPavilionEliteHPE320chram.html

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎11-19-2016 06:32 PM

HP Recommended

Thanks for the reply.  I unfortunately did not check Kingston site for compatibility before purchasing the memory...

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