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HP Recommended
HP Laptop PC 15s-fq2000 (2D118AV)
Microsoft Windows 11

I am trying to install Microsoft Office 365. I even purchased the Microsoft 365 personal license from Microsoft Store. Once i click on install, the process is completing successfully, but after that i can't see any changes in my office applications. I have restarted my laptop as well and still no change. Please can someone help me with this. Thank you in advance.

3 REPLIES 3
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Hi

since this is a problem with microsoft software, the best would be to contact microsoft support instead

 

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@Shourindhri wrote:

I am trying to install Microsoft Office 365. I even purchased the Microsoft 365 personal license from Microsoft Store. Once i click on install, the process is completing successfully, but after that i can't see any changes in my office applications


If you have been using the "free" Office that came with your system then you will not notice any difference. except the version and date.

If not, then as @Prométhée suggested you should check with Microsoft as possibly their install failed to setup the default apps and  you are still running the old ones.

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@Shourindhri wrote:

... Once i click on install, the process is completing successfully, but after that i can't see any changes in my office applications.


@Shourindhri 

 

Did you use Office 365 before ? It should be the same except you can use longer ( normally 1 year).

 

Hope this makes sense.

 

Regards.

BH
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