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Roikin
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Solved!

Model number not found on hp website for RAM memory upgrade

HP Recommended
HP Pavilion TP01-0157c
Microsoft Windows 10 (64-bit)

HI, i was following the advice to find correct RAM memory ,I tried to search on HP website for specification on my model number ,and got response that model number not found , the label on back says HP Pavilion TP01-0157c ,but in hp support assistant has me as HP Pavilion TP01-0xxx I tried to search either way ,nothing :))May be I am doing it wrong, I know that its dual slot 32 GB max and currently I have 12GB 

Memory slot 1
8GB Micron Technology 3200MHz
Memory slot 2
4GB Samsung 3200MHz       was scratching my head for a little, is there a reason for that different memory types and manufacturers installed ?
Thanks
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old_geekster
Level 16
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Message 2 of 4
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HP Recommended

@Roikin , welcome to the Community.

 

Here are the Product Specifications for your computer.  It is a bit strange having two different manufacturer's memory, but it won't cause any problems.  I suggest that you look at Crucial's website for the correct memory.  Crucial is the retail division of Micron Memory.  It is normally recommended to install matching pairs of memory because the motherboard has "Dual channel memory architecture".  It will give you the best performance from your new memory.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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old_geekster
Level 16
Level 16
25,332 18,958 2,930 9,355
Message 2 of 4
Flag Post
HP Recommended

@Roikin , welcome to the Community.

 

Here are the Product Specifications for your computer.  It is a bit strange having two different manufacturer's memory, but it won't cause any problems.  I suggest that you look at Crucial's website for the correct memory.  Crucial is the retail division of Micron Memory.  It is normally recommended to install matching pairs of memory because the motherboard has "Dual channel memory architecture".  It will give you the best performance from your new memory.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

1 person found this reply helpful
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Roikin
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Thank you so much ,Didn't expect that quick, I was still digging around ,will help me a lot!!

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old_geekster
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HP Recommended

You are very welcome, @Roikin!

 

The quick reply was my Halloween treat!! 😉



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
1 person found this reply helpful
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