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‎01-29-2021 06:27 PM

HP Recommended
Product: OMEN by HP Desktop PC - 880-197nj
Operating System: Microsoft Windows 10 (64-bit)

My GPU stopped communicating with my computer, and after several attempts at fixing the issue, my motherboard stopped working with my monitor too, and the power button is placed deeper in its slot for some reason, even though it was on the same level as the rest of the computer’s shell up until now.

1 REPLY 1

‎01-30-2021 12:43 PM - edited ‎01-30-2021 12:43 PM

HP Recommended

@56kul , welcome to the Community.

 

It appears from the specifications that you do not have a discrete video card installed and are using the Integrated Video on the motherboard.  Is this correct?

 

The problem may not be the video card, it may be that you have a short caused by the power button being dislodged from the case.  I suggest that you discontinue using the computer, so no further damage is caused by it.  If you are not comfortable with working on computers, I suggest that you take it to a qualified computer shop.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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