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- My OMEN Desctop PC 30L GT13 Shut down at no reason

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05-17-2021 11:21 AM - edited 05-17-2021 11:41 AM
I will... But still holliday's here..
I been doing some test to see if I can find exactly were the problem lies...
1. Sometimes the PC can be on for a long time:
- now it was on for about 6 hours. (playing the same game all thies hours.)
- Yesterday it managed to be on for 4 hours.
- and other days it been different and like 2-3 week ago I did not have this problem at all.
After it started the first time (2-3 week ago) it was when I just camed home from work and I hit the turn on button.
There it just start for 3-10 sec and than turned itself off for 1-3 sec, and than turned on again.. Starting again 3-10 sec and than off and so on....
I read on my mobile that it could work to take out the power for 10-20 sec and than back in. (unlucky me, my fuse here makes all go black when I put it in. (10A fuse) xD <- this I beleave is because I got alot of devices connected to the same fuse.
Anyways I took fuse on again and than the pc runned as normal again. Than I had no problem before now some days ago (when I started this forum post.).
And when I now try to play or actully do anything. It turns itself off pritty often.
Like now I cant start that game I was playin because than the pc will shut off after some min's in-game.
So only thing I can see here might be the reason is either CPU temperature going over it's limit, PSU error or the CMOS Battery witch I dont know how or were to change.
Am I wrong here? can it be something ellse?
Anywais I will call HP tomorrow to hear what they want me to do.
Thanks!
EDITED: Okay now I was not doing anything, was only monitoring the Omen experiance app. And my CPU temp was down at 46*C.. I started a app (Steam) and it went up to 50*C but than the pc turned itself off again. So I beleave than it has nothing to do with the CPU.
I just want to know much as I can before I call HP so I am most certenly to get a working PC back after it is repaired. 🙂
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