• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I will... But still holliday's here.. 

 

I been doing some test to see if I can find exactly were the problem lies...

 

1. Sometimes the PC can be on for a long time:

- now it was on for about 6 hours. (playing the same game all thies hours.)

- Yesterday it managed to be on for 4 hours.

- and other days it been different and like 2-3 week ago I did not have this problem at all.

 

After it started the first time (2-3 week ago) it was when I just camed home from work and I hit the turn on button.

There it just start for 3-10 sec and than turned itself off for 1-3 sec, and than turned on again.. Starting again 3-10 sec and than off and so on....

I read on my mobile that it could work to take out the power for 10-20 sec and than back in. (unlucky me, my fuse here makes all go black when I put it in. (10A fuse) xD <- this I beleave is because I got alot of devices connected to the same fuse.

Anyways I took fuse on again and than the pc runned as normal again. Than I had no problem before now some days ago (when I started this forum post.). 

And when I now try to play or actully do anything. It turns itself off pritty often. 

Like now I cant start that game I was playin because than the pc will shut off after some min's in-game.

 

So only thing I can see here might be the reason is either CPU temperature going over it's limit, PSU error or the CMOS Battery witch I dont know how or were to change.

 

Am I wrong here? can it be something ellse?

Anywais I will call HP tomorrow to hear what they want me to do.

 

Thanks!

 

EDITED: Okay now I was not doing anything, was only monitoring the Omen experiance app. And my CPU temp was down at 46*C.. I started a app (Steam) and it went up to 50*C but than the pc turned itself off again. So I beleave than it has nothing to do with the CPU. 

 

I just want to know much as I can before I call HP so I am most certenly to get a working PC back after it is repaired. 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.