My Omen 25l wont boot after cleaning with compressed air

[wca_drose]

im fairly new to the gaming pc world ive had this for ab a month now, started collecting dust so i got a compressed air to clean it out. After cleaning and putting it back, it starts but shuts off and does this process over and over, i unplugged my cpu pwr 4 pin connector and the fans and light boot up fine but the cpu isnt powered so the pc doesnt work, when i plug the cpu pwr back in its back to the on and off loop. ive let it run without the cpu for about 10 minutes then plugged it in and it doesnt have the on/off problem but doesnt show up on monitor, maybe cpu is burnt or my power supply? thank you! specs below:

edit: while cleaning i also took my ram stick out to look at it and put it back in could that be it?

10th generation intel core i7-10700
hyperx 16gb ddr4-2933xmp
nvidia geforce rtx 2060 super
hp 500w power supply

[wca_drose]

i also still have 11 months on warranty can i send it in?

[ub6424 · Accepted solution]

Hello @wca_drose 

Read the documents:

Upgrading and Servicing Guide

and

Upgrading And Servicing Guide

- Reinstall RAM (check copper contacts and ram slot for dust)

- Check CPU and fan

- Reconnect drive(s)

- Check all cable connections

Please report your results

best regards

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[wca_drose]

got on the phone with hp support, took a few troubleshooting routes and didnt work so now im getting it fixed thank you for your reply you said exactly what they said at the time of troubleshooting

[ub6424]

Hello @wca_drose 

I'm here for you and the community 😊

It was a great pleasure to help you ✅

best regards