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HP Recommended
HP Pavilion Power Desktop - 580-114ns
Microsoft Windows 11

Hello, recenty I bought a WD Black SN770 1T and it doesn't show up in my pc.

Not in the explorer. Not in the disk manager and not even  in the bios. It only shows up in the device manager in disk units.
I tried to reconnect the ssd(didn't work), tried to remove my HDD and let only the ssd to work(didn't work), I tried erasing the 😧 Recovery because I thought it was making conflict with the SSD(didn't work). I don't know what to do right now but texting here for some help.
My mother board is an: ASUS PRIME B760 - PLUS D4
Here's the "thispc" folder:

TrompitPro_0-1728927863377.png
This is the disk manager(it doesn't show up):
TrompitPro_1-1728927868211.png

Device manager(it only shows up here but it does nothing more):

TrompitPro_2-1728927872905.png

I even tried using diskpart(didn't work):

TrompitPro_3-1728927876142.png

And the Volume Tab in the disk is just blank.

TrompitPro_4-1728927877621.png

I hope for response. Thanks yo.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @TrompitPro 

 

HP does not use that motherboard, you modified the PC, you should ask ASUS how to configure the RAID of this motherboard turn on or off.

 

Tarjeta madre ASUS B760 Intel PRIME B760-PLUS D4 | Motherboards | ASUS Latinoamérica

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @TrompitPro 

 

HP does not use that motherboard, you modified the PC, you should ask ASUS how to configure the RAID of this motherboard turn on or off.

 

Tarjeta madre ASUS B760 Intel PRIME B760-PLUS D4 | Motherboards | ASUS Latinoamérica

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Hi Daina.

 

 

  • As a response to your answer, yes. it is compatible and it does support. I tried every thing I could but still It doesn't work.
  • I have low expectations to it to work. But anything will help.

 

Thanks you.

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