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‎07-18-2020 05:30 PM

HP Recommended

My wireless mouse and keyboard receiver is disabled. Is it possible to get a new receiver that is compatible with my mouse and keyboard? If so where can I get one?

 

1 REPLY 1

‎07-18-2020 06:28 PM - edited ‎07-18-2020 06:32 PM

HP Recommended

@Fwhit,

The keyboard and mouse are paired to that receiver. What caused the problem?  Troubleshoot

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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