My laptop froze and it is stuck on 57% update. What do I do??

[LittleFry-19]

I know this is a windows 10 but nothing more specific than that. I started updating my computer at about 8:00. It was updating fine until it got to 57%. It then froze and hasn’t changed since then. It says,

Configuring update for Windows 10
57% complete

Do not turn off your computer 

I am very nervous and I have no clue what to do. Nothing I found online worked so this is what I thought might help. It is important that I get this working by tomorrow because my daughter and I use this everyday. Thank you for your help. 

[LittleFry-19]

 this is a picture of my screen

[Prométhée]

Hello
Has this progressed since?

[LittleFry-19]

Yes it has. Gladly, I let it be over night and it stopped updating. I look on hp websites and found a good video on how to prevent freezing. I am going to do that. Is there anything you recommend that might help? Thanks! 

[LittleFry-19]

Do you know if I should do anything else before updating?

[Prométhée · Accepted solution]

If it is about the latest microsoft update
There isn't much you can do
apart from checking for HP updates.
Uninstall the antivirus, if it is not the microsoft one.
Otherwise, it can be so different depending on the computers ...
This last update seems to be still a concern for many models.
For the moment although my computer is not that old, it has not yet been offered to me, so no personal experience
If you can avoid it, do it for now.

[LittleFry-19]

Thank you! I will do that!