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SquishyOctopus
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Message 1 of 2
153
Flag Post

My order status is stuck!

‎03-19-2021 04:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I didn't know which board to put this under, so my apologies for any confusion.

 

After ordering a new AIO yesterday, around 29 hours ago, my order status is still stuck at "Shipping status: 1/1" and "Order confirmed". The order should've been shipped the same day, or today considering "Priority Shipping" was selected and the order was placed before 2:30 PM EST.

1 person had the same question
1 REPLY 1
RodrigoB
Moderator
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Message 2 of 2
Flag Post

‎03-19-2021 04:39 PM

HP Recommended

Hello SquishyOctopus,  

 

Have you tried our HP Store Site? 

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

Please click on this link: HP Store Help 

 

 We hope you find it useful and save time in your search! 

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP.
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