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‎07-17-2025 07:01 AM

HP Recommended

Hello, I wanted to put my devices on my HP account (on my dashboard) but my serial number is not valid after checking on my part the serial number was correctly entered but was still invalid could you help me to put it on my HP dashboard thank you for the help in advance

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1 REPLY 1

‎07-20-2025 09:10 AM

HP Recommended

@Lorenzo-gaming, Welcome to the HP Support Community! We're stoked to have you on board!

 

To help us get started on resolving your issue, could you please share the HP unit's product name and serial number via private message!

 

Need help finding your product number? No worries! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

 

We're looking forward to helping you get back up and running!

 

Best regards,

Garp_Senchau
I am an HP Employee

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