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Brittany_Lott1
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Message 1 of 4
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Solved!

Need help setting up computer

HP Recommended
HP 110 Desktop PC Series

I recently moved and when I set up my computer I cannot get it to turn on. The monitor comes on but the “brain” “tower” does not. I don’t know if I lost a cord on the move or don’t have it hooked up right. Looking for help. 

image.jpg

Any help would be appreciated! 

image.jpg

 

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old_geekster
Level 16
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Message 2 of 4
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HP Recommended

@Brittany_Lott1 , welcome to the forum.

 

Here is a picture of the Back I/O ports on the computer:

 

Capture.PNG

 

Item #1 is the DC Input power port.  You should have an external power adapter connected to it.  It doesn't look like there is one connected.  Here is a link to a picture of the adapter.  The HP Part # is 724264-001.  It is not available from HP, however.  Also, make certain that the computer is in an upright position.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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old_geekster
Level 16
Level 16
25,590 9,233 2,959 11,323
Message 2 of 4
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HP Recommended

@Brittany_Lott1 , welcome to the forum.

 

Here is a picture of the Back I/O ports on the computer:

 

Capture.PNG

 

Item #1 is the DC Input power port.  You should have an external power adapter connected to it.  It doesn't look like there is one connected.  Here is a link to a picture of the adapter.  The HP Part # is 724264-001.  It is not available from HP, however.  Also, make certain that the computer is in an upright position.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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Brittany_Lott1
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Thank you so much! Now I know what that “random cord” was I put into my junk drawer:)

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old_geekster
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25,590 9,233 2,959 11,323
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You are very welcome, @Brittany_Lott1!

 

You know what they say? -- one person's junk in a drawer is another person's treasure!!  😉



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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