Need help setting up computer

[Brittany_Lott1]

I recently moved and when I set up my computer I cannot get it to turn on. The monitor comes on but the “brain” “tower” does not. I don’t know if I lost a cord on the move or don’t have it hooked up right. Looking for help. 

Any help would be appreciated! 

[old_geekster · Accepted solution]

@Brittany_Lott1 , welcome to the forum.

Here is a picture of the Back I/O ports on the computer:

Item #1 is the DC Input power port.  You should have an external power adapter connected to it.  It doesn't look like there is one connected.  Here is a link to a picture of the adapter.  The HP Part # is 724264-001.  It is not available from HP, however.  Also, make certain that the computer is in an upright position.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Brittany_Lott1]

Thank you so much! Now I know what that “random cord” was I put into my junk drawer:)

[old_geekster]

You are very welcome, @Brittany_Lott1!

You know what they say? -- one person's junk in a drawer is another person's treasure!!  😉