Network adapter will cannot start (code 10) on HP Pavillion e9180t

[keefmeister]

Hello.  Ethernet adapter will not start (code 10).  Tried unistalling, shutting down, and restarting the e9180t but that didn't solve the issue.   We had a lightning strike that blew out my netword switch and believe it damaged the ethernet card in this PC.  Assuming I need a new ethernet card, does the community have a suggestion on what to buy that would be a good choice for  this old e9180t?

Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

Yes, the lightning strike most likely took out the ethernet adapter.

Take a look at your PC's motherboard and see if the small black PCIe x1 slot pictured on the lower left part of the motherboard is accessible.

https://support.hp.com/us-en/document/c01901210/

If it is, you should be able to install a PCIe x1 gigabit ethernet adapter.  Something like this.

https://www.amazon.com/TP-Link-1000Mbps-Gigabit-Ethernet-supported/dp/B003CFATNI/ref=sr_1_3?hvadid=7...

Otherwise you can purchase an external USB to RJ 45 ethernet adapter.  Since your PC does not have USB 3 ports, it probably will not achieve a 1 GB connection speed.

https://www.amazon.com/Cable-Matters-Ethernet-Adapter-Supporting/dp/B00BBD7NFU/ref=sr_1_3?crid=2JPSI...

[keefmeister]

Thank you sir!  I appreciate the help/guidance!

[Paul_Tikkanen]

You're very welcome.