06-06-2019 01:35 AM - last edited on 06-06-2019 07:38 AM by kevin-t
I have this problem with HP Pavilion Wireless Keyboard and mouse 800.
No way to turn off the default Fn key.
Keyboard is very nice, but this bug drive me to send it back.
Any suggestion how to switch off Fn keys?
06-08-2019 05:10 PM
Thank you for posting on the HP Support Community.
To get the answer to this question, there is no option or software to turn off the function keys.
Hope this helps! Keep me posted for further assistance.
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I am an HP Employee
06-12-2019 06:51 PM
How can you release a keyboard where the primary function of the function keys is reverted to the secondary function PERMANENTLY? Biggest fail ever.
I will be returning to the store today, and replacing with something that does what I want instead of what some product designer has screwed up.
06-12-2019 07:10 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
I am an HP Employee
06-13-2019 10:43 AM
unfortunately I have returned back the keyboard to the shops.I'm very sorry, I liked it and it was very good to type but the issue with Fn function is not possible for me to avoid. I use very often F2 function to "rename" file or "amend cell in Excel",with your keyboard I have to remember to type Fn+F2, not feasible when you have to do it mre the 100 time a day.
I have switched to use a diverse keyboard from another vendor, but in case you will fix it, for sure, I will be back to use your.
I hope you understand the comments, consider it with maximum proactivity and with the aim to share comments to improve the product. Best regards