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HP Recommended

Desktop not powering on 

1 REPLY 1
HP Recommended

Hi @1N124803TB,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP desktop is not powering on. Sorry to hear about the issue. Here are a few troubleshooting steps you can follow:

Step 1: Check Power Source and Cables

  • Ensure the power cable is securely connected to both the desktop and the wall outlet.
  • Try a different wall outlet or power strip.
  • If using a power adapter, check for any visible damage or loose connections.


Step 2: Look for Signs of Power

  • Do you see any lights on the power button, keyboard, or inside the case?
  • Do you hear any fans or beeps when pressing the power button?

If there are no signs of power, continue below.


Step 3: Perform a Hard Reset

  1. Disconnect the power cord from the desktop.
  2. Press and hold the power button for 15 seconds.
  3. Reconnect the power cord and try turning it on again.


Step 4: Test with Minimal Hardware

  • Disconnect all external devices (USB drives, printers, etc.).
  • If you're comfortable, open the case and reseat the RAM and power cables inside.


Step 5: BIOS Restore:

1) Shut down the computer, keep the USB Keyboard & Mouse plugged in

2) Hold down the Windows and B buttons together while the computer is still turned off. 

3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears. 

4) Follow the on-screen instructions and click on OK.

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.