-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Not enough ports on my new HP Pavilion All-in-One

Create an account on the HP Community to personalize your profile and ask a question
02-26-2018 07:43 PM
There are not enough ports (Plug-in openings?) on the back of my new HP Pavilion All-in-One. I want to be able to use the little plug that came with my Logitech Rollerball Mouse, but if I remove the current HP plug, I am guessing my keyboard will stop working.
HELP!!!!
P.S. I am 75; please use very clear wording. Thanks.
Solved! Go to Solution.
Accepted Solutions
02-26-2018 08:14 PM - edited 02-26-2018 08:14 PM
If all of them are filled you can use this adapter, or one like it, to add 4 USB 3.0 ports by plugging it into # 2. USB 3.0 in the Back I/O (Input/Output) ports:
https://www.walmart.com/ip/Anker-Ultra-Slim-4-Port-USB-3-0-Data-Hub/178554397
They may have it available at your local Walmart store.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-26-2018 07:51 PM
@DCMugga, welcome to the forum.
We need the model or product number of the All-In-One to answer your question. Here is a guide to help you find it.
I am 72 yoa. So, the only way I know how to answer questions is using low tech terms!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-26-2018 08:09 PM
Thank you for the additional information, @DCMugga.
Here is a diagram of the Back ports of the computer:
Items 1. and 2. are the USB ports that you can use. Do you have all 3 of them filled?
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-26-2018 08:14 PM - edited 02-26-2018 08:14 PM
If all of them are filled you can use this adapter, or one like it, to add 4 USB 3.0 ports by plugging it into # 2. USB 3.0 in the Back I/O (Input/Output) ports:
https://www.walmart.com/ip/Anker-Ultra-Slim-4-Port-USB-3-0-Data-Hub/178554397
They may have it available at your local Walmart store.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-26-2018 08:15 PM
That image does not look like my computer's back; there are only 6 ports altogether, and I have 5 filled. The one left is not the type of port that will accept my little Logitech Rollerball plug. There is only one part that will accept that type of plug-in and I had to use it to power my wireless keyboard and mouse.
02-26-2018 08:18 PM
Take a look at the link in my last post. You can use the adapter to make 4 ports out of one by plugging it into one of them, as I said. This will definitely solve your problem.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-26-2018 08:21 PM
You are very welcome!!
Just tell one of the Associates in the Electronics Dept at Walmart what you need and I am certain that they will be able to help you. I buy a lot of my electronics from Walmart.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!