Not sure what RAM to use

[Story2003]

My desktop is running very slow and my photoshop is crashing. I assume i need to upgrade my RAM which is only at 4 and I would like to get to 16. So if anyone has any links they would be greatly appreciated.

[NonSequitur777]

@Story2003,

Welcome to our HP User Forum!

Disclaimer: it is challenging sometimes to find HP product specification information.

As far as I can tell, your HP All-In-One PC 22-Dd0000i (9FK22AV) has two (2) RAM slots, and can take up to 2 x 8GB (16 GB total) of DDR4 PC4-21300, 2666 MHz, non-ECC, Unbuffered, SoDIMM, 260-Pin Single-Rank RAM.

This "HP 200 G4 22 All-in-One Business PC Maintenance and Service Guide": http://h10032.www1.hp.com/ctg/Manual/c06535372.pdf, shows two pictures:

Which shows the two RAM slots.

This HP YouTube tutorial shows you how to access the RAM (time stamp 03:37): https://www.youtube.com/watch?v=wGXDMsTE5zM&ab_channel=HPSupport.

Here is one -affordable- example of 8GB RAM (you need two 8 GB sticks): Timetec 8GB DDR4 2666MHz (DDR4-2666) PC4-21300 ( (PC4-2666V) Non-ECC Unbuffered 1.2V CL19 1Rx8 Singl....

Hope this was helpful.

Kind Regards,

NonSequitur777

[Prométhée]

hi

" @NonSequitur777  As far as I can tell, your HP All-In-One PC 22-Dd0000i (9FK22AV) has two (2) RAM slots, and can take up to 2 x 8GB (16 GB total) of DDR4 PC4-21300, 2666 MHz, non-ECC, Unbuffered, SoDIMM, 260-Pin Single-Rank RAM."

Sorry but i see this

https://support.hp.com/us-en/product/hp-all-in-one-pc-22-dd0000i/38228567/model/2100018977/product-i...

•  Motherboard Specifications, Timber

• Dual channel memory architecture
• Two DDR4 SODIMM (260-pin) sockets
• Supports up to PC4-19200 (DDR4-2400)
• Supports 4 GB and 8 GB DDR4 SODIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

HP All-in-One 22-dd0008nh PC Product Specifications

4 GB DDR4-2400 MHz RAM (1 x 4 GB)

HP All-in-One 22-dd0029 PC Product Specifications

8 GB DDR4-2400 MHz RAM (1 x 8 GB)

Processor upgrade information

• TDP: 15 W
• Socket type: BGA

Motherboard supports the following processor upgrades:

Processor	TDP
Intel Celeron J4005 (Gemini Lake) 2.0 GHz base frequency, up to 2.7 GHz, 4 MB L2 cache, 2 cores	15 W
Intel Pentium Silver J5005 (Gemini Lake) 1.5 GHz base frequency, up to 2.8 GHz burst frequency, 4 MB L2 cache, 4 cores	15 W
Intel Celeron J4025 (Gemini Lake-R) 2.0 GHz base frequency, up to 2.9 GHz, 2 MB L2 cache, 4 cores	15 W

https://ark.intel.com/content/www/fr/fr/ark/products/197307/intel-celeron-processor-j4025-4m-cache-u...

https://www.intel.fr/content/www/fr/fr/products/sku/128984/intel-pentium-silver-j5005-processor-4m-c...

https://ark.intel.com/content/www/fr/fr/ark/products/128992/intel-celeron-j4005-processor-4m-cache-u...

unless ?
@Story2003  you have the exact model such as:

• HP All-in-One 22-dd0024 PC Product Specifications
•  HP All-in-One 22-dd0029 PC Product Specifications
•  HP All-in-One 22-dd0224 PC Product Specifications
•  HP All-in-One 22-dd0500la PC Product Specifications

[NonSequitur777]

@Prométhée,

This is frequently the frustrating part when targeted HP product documentation on which I relied and which I referenced in good faith, may or may not accurately reflect what the User actually has...

@Story2003, the issue at hand here is that HP documentation supposedly pertaining to a specific PC model, is sometimes inaccurate or ambiguous, leaving us to try our best to make educated guesses.

Best way to find out what you actually got under the hood, so to speak, is to open it up and see for yourself.

Kind Regards,

NonSequitur777