-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Re: On board sound gone after installing Sound Blaster Audig...

Create an account on the HP Community to personalize your profile and ask a question
09-28-2016 09:06 AM
I installed a Sound Blaster Audigy Fx to run digital communication with my ham radio gear. After installing the SB the original IDT ports don't work. The IDT does not show in the Deives Manager. I tried down loading the IDT drivers but got a message not compatable and download failed. I have done this on other HP computers I have owned with no problem.
Thank you any help you can give me.
LarryC4
Solved! Go to Solution.
Accepted Solutions
09-28-2016 10:06 AM - edited 09-28-2016 11:00 AM
Hi:
See if your BIOS has an onboard audio setting.
If it does, it may have automatically gone to disabled when you installed the add on audio card.
Check the options you have for the onboard audio setting.
If it is on Auto or Disabled, change it to Enabled, save the setting where you made the change, and again when you exit.
The sound should work on both devices then.
And if the audio card doesn't work with the onboard audio setting on enabled, then change it to Auto if the onboard setting had been on disabled.
09-28-2016 10:06 AM - edited 09-28-2016 11:00 AM
Hi:
See if your BIOS has an onboard audio setting.
If it does, it may have automatically gone to disabled when you installed the add on audio card.
Check the options you have for the onboard audio setting.
If it is on Auto or Disabled, change it to Enabled, save the setting where you made the change, and again when you exit.
The sound should work on both devices then.
And if the audio card doesn't work with the onboard audio setting on enabled, then change it to Auto if the onboard setting had been on disabled.
09-28-2016 11:56 AM
Paul
Thank you very much .
The BIOS was the first issue I did as you instructed that got the IDT back.
Then I had to update the drivers so I could turn the IN-LINE on for the radio
to work with the computer. Now it is all working .
Thanks Again