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‎09-28-2022 06:12 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have the 24-e028cy desk top. I need to know the correct way to open the case so I can install new memory. I have removed the stand two screws and removed the center screw that holds a plastic tab. All of the videos show removing the speaker cover which is about 2 inches wide and as long as the computer. But my unit , it's all part of the beszo frame. I don't want to break it.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2022 05:14 AM

HP Recommended

See if this video is helpfull

https://www.youtube.com/watch?v=_qRuhmCJJLk

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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2 REPLIES 2

‎09-29-2022 05:14 AM

HP Recommended

See if this video is helpfull

https://www.youtube.com/watch?v=_qRuhmCJJLk

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎09-29-2022 07:35 AM

HP Recommended

Thanks that was very helpful, I tried to find the video on YouTube and couldn't. Again thanks

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