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‎06-22-2020 10:40 AM

HP Recommended
Product: 570-p054
Operating System: Microsoft Windows 10 (64-bit)

Attempted to install a  32GB Optane module into my grandfather's HP Pavilion. I updated BIOS to from F.14 to F.44 and rebooted. It started normally. I shut it down and installed the M.2 drive. Tried to boot it, and it failed. On a few attempts, there was a beep code with 2 long beeps and 2 short beeps. Removed the drive, and I again couldn't get it to boot. I cleared the CMOS and that did get it back to normal. I'm just wondering if I can still get it to work.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2020 12:51 PM

HP Recommended

Those links are highly unhelpful. I verified hardware compatibility and followed both HP's and Intel's instructions.

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3 REPLIES 3

‎06-22-2020 10:57 AM

HP Recommended

@DramaKing,

You have not install the required Intel support, IF your motherboard supports it.

https://www.howtogeek.com/317294/what-is-intel-optane-memory/

https://www.pugetsystems.com/labs/articles/How-it-Works-Intel-SSD-Caching-148/

 

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎06-22-2020 12:51 PM

HP Recommended

Those links are highly unhelpful. I verified hardware compatibility and followed both HP's and Intel's instructions.

Was this reply helpful? Yes No

‎06-22-2020 01:03 PM

HP Recommended

@DramaKing,

Please let me know if it worked out for you.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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