P IQ700 IQ770 IQ771 IQ772 IQ790 5070-2841 Delta DPS-230KB A PSU Power Supply

[buddles1950]

I need to replace the psu on my  iq771 but I need to have a step by step instructions on how to remove it and then replace it

Any help in this matters is most welcome.

Cheets john

[Garp_senchau · Accepted solution]

@buddles1950, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Replacing the power supply unit (PSU) in an HP TouchSmart IQ771.uk Desktop PC can be a bit challenging due to the compact design of the all-in-one system. However, here is a general guide on how to replace the PSU:

Step 1: Gather Necessary Tools and Materials

• Phillips screwdriver
• Replacement PSU compatible with your TouchSmart model

Step 2: Safety Precautions

• Ensure the computer is powered off and is disconnected from any power source.
• Ground yourself to prevent static discharge, which can damage the internal components.

Step 3: Open the Case

1. Remove the Stand: Carefully lay the computer screen side down on a soft surface. Remove the screws connecting the stand to the back cover.
2. Access the Internal Components:
   • Locate and remove any screws securing the back panel or cover.
   • Gently pry open the back cover, starting from an edge or corner, and lift it away from the frame. Be cautious of any cables or connectors still attached.

Step 4: Remove the Existing PSU

1. Identify the PSU: The PSU is usually a rectangular box with cables running from it.
2. Disconnect Cables: Carefully disconnect all the cables connecting the PSU to the motherboard, drives, and other components.
3. Unscrew the PSU: Locate and remove any screws securing the PSU to the case. These are typically at the rear of the unit.

Step 5: Install the New PSU

1. Position the new PSU: Slide the new PSU into place in the slot vacated by the old one.
2. Secure the PSU: Use the screws you removed earlier to secure the new PSU to the chassis.
3. Reconnect the Cables: Connect the power cables from the new PSU to the motherboard and other components. Ensure each connection is secure and matches the configuration of the old PSU.

Step 6: Reassemble the Computer

1. Reattach the Back Cover: Carefully place the back cover onto the frame and secure it with screws.
2. Reattach the Stand: Screw the stand back onto the computer's rear panel.

Step 7: Testing

• Reconnect the power cable and test if the system powers up with the new PSU.

Also, you may refer to this video: Click here

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[buddles1950]

Thank you for you reply but mine is a all in one  HP Touchsmart IQ77.

Any advice on this model would be most welcome. am sure HP have old files on these older models?

Thank you John

[Garp_senchau]

@buddles1950, Thank you for your response

To help us get started on resolving your issue, could you please share the HP unit's serial number via private message!

Need help finding your product number? No worries! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

We're looking forward to helping you get back up and running!

Best regards,