PC Freezing, and Fan randomly grinds

[S_Flint]

I've had this tower for about 4 months, since day one the PC would freeze either going to sleep, or waking it up from sleep. I've updated the Bios, rand preboot diagnostics, Diagnostics from the desktop, Reset Windows 10, adjusted all the power settings and the thing still freezes one way or the other. It's an M2, which I haven't had the best luck with HP but aside from that, lately when I cold boot my fan starts grinding. I have a side window so you can actually see the fan not spinning properly, yet if you power down and boot back up it stops.. Personally it sounds like two hardware issues to me, I don't know if I can request they take this lemon back and give me one thats actually be tested, or have a tech come and put a band aid on it

[wb2001]

@S_Flint 

I have sent a message to the Moderator to assist you.

Expect a reply within 36 hours.

[Riddle_Decipher]

@S_Flint I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

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