• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-18-2024 09:15 AM

HP Recommended
Product: HP Z2 Tower G4 Workstation

So I have Master Clock TCD46 device that connects to a  PCI card that fits x1 through x16 PCI slots. I'm using the time code input on the master clock that connects to the PCI peripheral.  The Desktop is a HP Z2 Tower G4 workstation. My issue I need all slots to work and not sure why they aren't.  

Windows 10: (Tried updating all drivers, chipsets, and bios)

-Slot 1 and Slot 2 work.

-Slot 3 and 4 do not.

Windows 11: (Tried updating all drivers, chipsets, and bios)
-Slot 1 works

-Slot 2, 3 and 4 do not.

1 REPLY 1

‎04-18-2024 10:24 AM

HP Recommended

Little update.  I took my windows 11 ssd and put it into a HP Z240 Tower workstation.  I tested the PCI card in all slots and it worked.  So, some reason the Z2 Tower G4 is not recognizing the card in slots 2-4.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.