Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Popping noiee

HP Recommended
Hp Omen 25L

I bought the hp Omen 25L this week and have had. It for a matter of days, the minute I turned it on I noticed a popping noise, I looked on hp support and it told me to run some tests on the hard drive, 2 hours later I saw that there were no issues, then I ran a thermal test and the test was failed and was told there was critical damage. I went on the hp website and despite buying the product with a warrenty, I was told that it has expired. I am unsure of whether or not I can use the pc or how to fix the issue so any help is much appreciated. 


HP Support Agent
HP Support Agent
29,155 25,687 1,959 2,607
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation