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HP Recommended
HP 300-030na Pavilion Mini Desktop
Microsoft Windows 8.1 (64-bit)

Hi

 

I have a HP 300-030na Pavilion Mini Desktop

 

[personal information removed]
Product No. 797767-001
Model No. 300-0xx

 

Power Supply
External 45 W (19.5V/2.31A)
Total wattage: 45 W external power adapter (19.5/2.31A)

 

The power cable is missing lost, possibly picked up and taken by mistake, these things look so similar.  I need a part number or link to a seller, there are dozens to choose from on eBay but which one?

 

Can anyone help ID the cable please.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Pete601, Thanks for stopping by the HP Support Forums!

 

I understand you lost the AC adapter for your PC and you need a replacement part number for the adapter.

 

Don't worry I'll to help you out.

 

I have checked the specifications of your PC and found a replacement part number for the AC adapter.

 

777669-001    AC Adapter - Orion, 45W EPS, 88% Eff, 19.5V, 3P/RC

 

Also, please find the part number for the power chord listed below.

 

213351-008    Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (United Kingdom)

 

You can order the part from HP parts store using this link. Click Here

 

Refer this article to know more information about replacing the adapter. Click Here

 

 

If the solution provided worked for you, please mark an accepted solution for this post.

 

Hope this answers your query!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

Hi! @Pete601, Thanks for stopping by the HP Support Forums!

 

I understand you lost the AC adapter for your PC and you need a replacement part number for the adapter.

 

Don't worry I'll to help you out.

 

I have checked the specifications of your PC and found a replacement part number for the AC adapter.

 

777669-001    AC Adapter - Orion, 45W EPS, 88% Eff, 19.5V, 3P/RC

 

Also, please find the part number for the power chord listed below.

 

213351-008    Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (United Kingdom)

 

You can order the part from HP parts store using this link. Click Here

 

Refer this article to know more information about replacing the adapter. Click Here

 

 

If the solution provided worked for you, please mark an accepted solution for this post.

 

Hope this answers your query!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

Thats great, thank you for your assistance:ThumbUp:

HP Recommended

@Pete601,

 

I am responding on behalf of @A4Apollo as he is out for the day. It is great to have you back and your patience is greatly appreciated.

 

Perfect, I am really glad to hear that! 

 

If any other questions arise, please feel free to write back to me.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Hi

 

The part I require has been discontinued, would this item on eBay fit the bill?

 

https://www.ebay.co.uk/itm/19-5V-2-31A-Ac-Adapter-Charger-for-HP-Compatible-854054-005-777669-001/22...

 

Thanks

 

Pete

HP Recommended

@Pete601,

 

It is great to have you back and your patience is greatly appreciated.

 

I checked the link you have shared and it looks like a compatible charger for your computer.

 

Disclaimer: HP Doesn't recommend any 3rd party hardware parts or software. You can change the part at your own risk.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Hi

 

Thanks for checking the link for me.

 

I would prefer a genuine cable but I cant find one, the power cord is still available but the AC Adapter is no longer being produce and not in stock, a third party replacement is the only option I have.

 

I really appreciate the assistance you guys have provided.

 

Many thanks

 

Pete

HP Recommended

@Pete601

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.