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‎12-01-2020 08:39 AM

HP Recommended
Product: HP Envy Photo 6200
Operating System: Chrome OS
  • A message on my chromebook popped up under the printer icon.
  • "This printer won't be supported after December. Contact your admin."
  • What do I do? 
1 REPLY 1

‎12-22-2020 07:24 AM

HP Recommended

@NLT3, Welcome to HP Support Community!

 

As long as the printer works with Chromebook you do not have to worry. If there is anything as such HP will release a notification to all the customers.

 

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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