• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Hello!

 

I have a problem with card that i've added to my Pc. I turned off integrated graphic card in manager, upgraded power supply from 300W to 650W OCZ and put HD6850 OC graphic card to PCIe 16x. Unfortunettly, the computer didn't see card. 

I have a communicate "source not found" all the time on my screen. Card is connected properly I think, cooling is working. 

I have checked BIOS options, PCIe is not locked. Any ideas? Card works ok in other computer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bazar,

You did not need to turn off the integrated graphic card via Device Manager.  It would have auto-detected.  Seems you knew the proper video cable and power connections , as you tested the card elsewhere.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

2 REPLIES 2
HP Recommended

@Bazar,

You did not need to turn off the integrated graphic card via Device Manager.  It would have auto-detected.  Seems you knew the proper video cable and power connections , as you tested the card elsewhere.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

You're right. Integrated graphic has turned off automatically. But I found a solution with my friend. He told me to clean PCIE slot with some alcohol. It's really strange becouse coumputer is like a new and it's very clear inside.  If someone have this kind of problem - clean PCIe slot.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.