• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming - TG01-1020
Microsoft Windows 11

Hi guys, I currently owned an HP Pavillion PC and I'm trying to update my CPU from an i5-10400F processor to a i7-11700K processor, yet when I tried installing it, my screen wouldn't turn on.

To install the i7-11700K processor, it requires

  1. LGA1200 socket (which I have)

  2. H470 chipset (which I have as well)

Am I doing something wrong? or missing something? any help would be appreciated!

2 REPLIES 2
HP Recommended

@sebaserna17 

 

Its specs

 

            https://support.hp.com/au-en/document/c06707014

 

Its motherboard supports following processors

 

  • TDP: up to 65 W
  • Socket type: LGA 1200
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Intel Core i5-10400 (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 6 cores
    65 W
    Intel Core i5-10400F (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 6 cores
    65 W
    Intel Core i7-10700 (Comet Lake-S) 2.9 GHz base frequency, up to 4.8 GHz with Intel Turbo Boost Technology, 16 MB L3 cache, 8 cores
    65 W
    Intel Core i7-10700F (Comet Lake-S) 2.9 GHz base frequency, up to 4.8 GHz with Intel Turbo Boost Technology, 16 MB L3 cache, 8 cores
    65 W
    Intel Core i3-10100 (Comet Lake-S) 3.6 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 6 MB L3 cache, 4 cores
    65 W
    Intel Celeron G5900 (Comet Lake-S) 3.4 GHz base frequency, 2 MB L3 cache, 2 cores
    58 W
    Intel Pentium G6400 (Comet Lake-S) 4.0 GHz base frequency, 4 MB L2 cache, 2 cores
    58 W

 

The Intel  i7-11700K processor is NOT on the list.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@sebaserna17,

 

Welcome to our HP User Forum!

 

@banhien is correct, there are no signs online that anyone was able to fit an 11th gen Intel processor in an HP Pavilion Gaming - TG01-1020 (9EF33AA) desktop, such as here: https://www.userbenchmark.com/System/HP-Pavilion-Gaming-Desktop-TG01-1xxx/195603.

 

Btw, this is not an Intel H470 chipset or LGA 1200  issue, it is because HP doesn't support it.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.