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‎12-01-2019 03:09 AM - edited ‎12-01-2019 06:45 AM

HP Recommended
Product: HP Pavilion Gaming Desktop TG01-0xxx
Operating System: Microsoft Windows 10 (64-bit)

Greetings,

 

I recently received my HP Pavilion Gaming Desktop (TG01-0xx series) and when you look at it from the back you can clearly see two fans :

 

  • The top one is working as it should
  •  The bottom one ( i guess the power supply fan? ) does not move at all.

Is this normal? Does the specific fan only work when its needed (i.e for higher temperatures)? I haven't received any errors or warnings yet. 

 

Any help is much appreciated.

 

Thank you

 

Edit: Maybe someone with the same desktop can at least verify/deny this behavior? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-03-2019 02:39 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Newer HP PC power supplies have a passive fan mode.

 

The PSU fan should kick in when required.

 

Regards 

View solution in original post

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3 REPLIES 3

‎12-03-2019 02:35 PM

HP Recommended

@Dimitris_R5

 

Welcome to HP support community.

 

Yes all fans on the device work only when needed as its system managed and cannot be controlled or tweaked by the user.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎12-03-2019 02:39 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Newer HP PC power supplies have a passive fan mode.

 

The PSU fan should kick in when required.

 

Regards 

Was this reply helpful? Yes No

‎12-03-2019 02:44 PM - edited ‎12-03-2019 02:49 PM

HP Recommended

Greetings to both,

 

Sorry for not updating the issue but I was just worried for no reason.

 

The PSU fan will always spin for a few seconds when you start your computer. Thats how you know its working. Other than that, it will not spin unless it is needed.

 

Thank you both for your answers.

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