12-01-2019 03:09 AM - edited 12-01-2019 06:45 AM
I recently received my HP Pavilion Gaming Desktop (TG01-0xx series) and when you look at it from the back you can clearly see two fans :
- The top one is working as it should
- The bottom one ( i guess the power supply fan? ) does not move at all.
Is this normal? Does the specific fan only work when its needed (i.e for higher temperatures)? I haven't received any errors or warnings yet.
Any help is much appreciated.
Edit: Maybe someone with the same desktop can at least verify/deny this behavior?
Solved! Go to Solution.
12-03-2019 02:35 PM
Welcome to HP support community.
Yes all fans on the device work only when needed as its system managed and cannot be controlled or tweaked by the user.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
12-03-2019 02:39 PM
Welcome to the forum.
I am not a HP employee.
Newer HP PC power supplies have a passive fan mode.
The PSU fan should kick in when required.
12-03-2019 02:44 PM - edited 12-03-2019 02:49 PM
Greetings to both,
Sorry for not updating the issue but I was just worried for no reason.
The PSU fan will always spin for a few seconds when you start your computer. Thats how you know its working. Other than that, it will not spin unless it is needed.
Thank you both for your answers.