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HP Omen
Microsoft Windows 10 (64-bit)

I had 32GB RAM, added second slot matching 32GB RAM but now system only recognizes 48GB.  Nothing seems to work to free up the whole 64GB RAM.  It recognized the Slot 2 as 32 GB but knocked slot one down to 16 GB.  Any idea what to do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

????

I had 32GB RAM, added second slot matching 32GB RAM but now system only recognizes 48GB.

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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4 REPLIES 4
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Hello
we need more information ..
The computer model ..
The original memory installed.
And the modules added (given a link of the models purchased)
the original modules tested alone in all the slots?
added modules tested alone also in each slot?

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

JohnSki7_0-1586112052100.png

 

HP Recommended

Nothing has been added or changed from original purchase.

HP Recommended

????

I had 32GB RAM, added second slot matching 32GB RAM but now system only recognizes 48GB.

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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