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‎08-11-2023 04:30 AM

HP Recommended
Product: HP ENVY 34 inch All-in-One Desktop PC 34-c1000 IDS Base Model

Hello. I have HP ENVY All-in-One 34-c1070xt with 2 x samsung M425R1GB4BB0-CQK0L and try to upgrade to 4 x crusial CT32G48C40S5 and got error: Unsopported memory found. Would you give me a list of supported memory?

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3 REPLIES 3

‎08-12-2023 12:52 PM

HP Recommended

The CT32G48C40S5 is listed as being compatible on the Crucial memory website.  Try two at a time to see which is failing.

 

Crucial memory compatible memory for your PC

https://www.crucial.com/compatible-upgrade-for/hp-compaq/envy-34-c1070xt-all-in-one 


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‎08-13-2023 07:47 AM

HP Recommended

thanks, I tried and nothing.

I have the same issue https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/quot-Unauthorized-Memory-quot-W...

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‎08-13-2023 09:42 AM

HP Recommended

I would contact Crucial memory  or the vendor and request an RMA.

 

 Crucial guaranteed the compatibility of the modules with your laptop's system board and BIOS.

 

I really don't know how one would do that when you live in a war zone.

 

It must be quite a   challenge.


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