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C141RES
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Message 1 of 2
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Flag Post

RST update from 16.0 to 16.8 keeps failing with fatal error

‎02-10-2019 06:16 AM

HP Recommended
Product: Pavilion All-in-One 24-r0xx
Operating System: Microsoft Windows 10 (64-bit)

unable to update my Intel Optane RST from 16.0 to 16.8

unable to update my intel management engine interface (MEI)

i have been in touch directly with intel and they have refered me back to  HP.

Also unable to update my windows 10 1803 to 1809 version.

 

any advise welcomely received and grateful!

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎02-12-2019 09:00 AM

HP Recommended

@C141RES

Thank you for posting on the HP Support Community.

 

Let's try clearing out your update cache and restart windows update service to see if downloads again and installs: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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