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‎09-03-2024 03:03 AM

HP Recommended
Product: OMEN by HP 875-1000 Obelisk Desktop PC (4WC67AV)

Hi, I have an issue with my PC ( Omen by HP 875-1xxx), and i was wondering if anybody could give me some guidance here.

Basically, the computer turns on by itself the moment I plug it to the power. Also throws a message (CMOS error 502).

I already downloaded the last version of the BIOS, but it hasn´t solve the problem.

As I have read, it could be that the RTC batery needs to be replaced.

So I have 2 questions:

 

1) What kind of batery / model / reference do I need for my specific PC ? and where can I buy one ( I live in Spain)?

2) Are there any available writen instructions or videos that explain how to proced (get to the batery and succesfully replace it)?

 

Regards and thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2024 05:27 AM

HP Recommended

the battery is shown here as part 22

 

 

BeemerBiker_0-1725362816165.png

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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2 REPLIES 2

‎09-03-2024 05:27 AM

HP Recommended

the battery is shown here as part 22

 

 

BeemerBiker_0-1725362816165.png

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎09-05-2024 07:05 AM

HP Recommended

Thanks BeemerBiker,

The pictures of where to find the actual battery will help a lot, because I was afraid to mess around with the equipment ;).

Have a nice day.

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