RTX 4060 Nvidia app, performance showing GPU power 0 watts

[cammic]

Good morning community.

looking for some help, I recently upgraded my gpu to an ASUS GeForce RTX4060.

I'm looking the RTX 4060 Nvidia app, system> performance tab is showing GPU power: 0 watts.

GPU voltage is showing 0.87 volt.

there is and reason why is showing 0 watts? any way to fix it?

drivers are updated. 

thank you for your time and help.

these are my components:

• 500 W 80 Plus Bronze certified power supply
• AMD Ryzen 5 5600G (3.9 GHz up to 4.4 GHz , 16 MB L3 cache, 6 cores, 12 threads)

[NonSequitur777]

@cammic,

Welcome to our HP Community forum!

I am not sure how much stock we should assign to these numbers.

Here's what you should try: download MSI Kombustor from here and run it.  This program will light a proverbial fire under your graphics card, and it will become very obvious after just a few seconds if your card has issues or if it is just going to PURR along just A-OK.

What I would like to know is what the average fps (frames per second) your card runs at as shown at the bottom left of the Kombustor screen.

Kind Regards,

NonSequitur777

[cammic]

hello.

I was finally able to run the test. 

gpu power is showing -1.0 TDP.

do you think there is a problem with the gpu card? or maybe something else?

thank you for your help

[NonSequitur777]

@cammic,

Thank you for your picture, which does justice to the saying: "a picture says a thousand words"!

I see what you mean.  When I ran MSI Kombustor on the platform I happen to use right now, I got this:

Never seen "-1.0%TDP" before!

You are sure your RTX 4060 is powered using an 8-pin PCIe power cable and you are using the Nvidia RTX 4060 "Game Ready Driver" as shown here: https://www.nvidia.com/en-us/geforce/drivers/results/237719/?

When I researched your issue, this is what I got:

The "-1.0% TDP" shown while running MSI Kombustor likely indicates an error or anomaly in how the software is reading and reporting the GPU's power consumption. Here's what it might imply:

1. Negative TDP Value Meaning

• TDP (Thermal Design Power) typically represents the maximum amount of power the GPU is designed to consume under load. A negative value doesn't make sense in this context.
• It is likely a bug in MSI Kombustor or the GPU monitoring tool you're using, such as MSI Afterburner, that misreads or misinterprets power consumption data.

2. Possible Causes

• Software Glitch: The monitoring software might not be fully compatible with the RTX 4060 or the GPU driver version you're using.
• Driver Issues: Outdated or buggy GPU drivers can sometimes cause monitoring software to misreport metrics.
• Sensor Reading Problem: If the tool relies on GPU sensors, there may be a problem with how those sensors report power data.
• Custom BIOS/Overclocking: If the GPU is running a custom BIOS or overclocked settings, it might affect how power readings are interpreted.

3. Steps to Troubleshoot

• Update Monitoring Software: Ensure MSI Kombustor and any related tools like MSI Afterburner are up-to-date.
• Update GPU Drivers: Install the latest drivers for the RTX 4060 from NVIDIA's official website.
• Cross-Check with Other Tools: Use other monitoring tools like GPU-Z, HWMonitor, or NVIDIA's performance overlay to see if they report the same value.
• Reset Overclocking: If the GPU is overclocked, reset it to factory defaults to see if the issue persists.
• Verify BIOS Settings: Ensure no unusual BIOS configurations might affect power reporting.

4. Impact on Performance

• If the GPU is functioning normally (achieving expected performance levels, temperatures are within range, and there are no crashes), the issue is likely a reporting error rather than an actual hardware fault.

5. When to Worry

• If you notice performance degradation, overheating, or instability, there could be a deeper issue with the GPU or its power delivery system. In such cases, further diagnostics or professional inspection may be required.

If the "-1.0% TDP" persists across tools and updates, it might be worth reaching out to MSI or NVIDIA support for clarification.

Kind Regards,

NonSequitur777