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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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03-29-2021 09:29 AM
So, i recently got my first computer for my birthday. And i noticed alot of things require more ram then i have useable (i have 8gb installed, 5 usable) would upgrading the ram be possible/ would it void my warrenty and, if not which is better, 2 sticks of 8 gbs, or 1 stick of 16gb, it says it has a motherboard limit of 16, i have no idea how any of this works
03-29-2021 11:02 AM
Hello
the rule is, you do not damage anything, you replace the computer in the original configuration, and normally no worries, for the warranty:
HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support
24-dd0010 Product Specifications
Motherboard Specifications, MonkD
8 GB DDR4-2400 SDRAM (1 x 8 GB)
- Dual channel memory architecture
- Two DDR4 SODIMM (260-pin) sockets
- Supports up to PC4-19200 (DDR4-2400)
- Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs
- Supports up to 4 GB on 32-bit systems
note:
32-bit systems cannot address a full 4.0 GB of memory. - Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems
you can possibly help yourself from this site, also:
You must install a module as close as possible in case of addition.
Because sometimes the two modules are not compatible with each other
so you can try to add an 8gb module to upgrade to 16gb
but if that doesn't work, you may have to buy the same new module
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