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HP Recommended
HP Pavilion Gaming Desktop 690-0010
Microsoft Windows 10 (64-bit)

So when I was resorting my ram to try and fix a display issue I noticed how one do the ram wouldn’t sit properly in the dimm slot. I tried adding pressure switching sides nothing helped. 

1A05859B-FAF4-48E5-81B8-4AC9FF9174D7.jpeg

14 REPLIES 14
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@Sxelent1,

 

Maybe an irrelevant question, but do you have the correct RAM for your PC? Power down your desktop and remove both RAM sticks.  Use compressed air to blow out any dust that may have sneaked in the RAM slots. Inspect both RAM and slots for anything that looks like it might be warped or bend.

 

Make sure that the RAM switches on either side of the RAM slots are pushed down.  You'll want to put a fair amount of EVEN pressure on the sticks to properly install them. But not to the point where you're putting your body weight behind it. A steady and slowly increasing pressure until the board bottoms out, and until they "snap" into place.

 

Here's a YouTube tutorial, just in case it would be helpful: How to Install RAM into a Desktop PC - YouTube

 

If you're truly worried then get a computer savvy friend or a local PC repair shop involved.

 

Kind Regards,

 

NonSequitur777


HP Recommended

D0682184-773D-4DF3-AC49-36EAD786BF3A.jpeg

Idk looks fine to me and there is no dust in the slots is it not supposed to curve like that in the ram ?

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I took out the ram that wasn’t slotting right now my gpu nor my igpu will display on my monitor 

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@Sxelent1,

 

Yea, the golden contact part of DDR4 RAM is supposed to curve:

 

NonSequitur777_1-1651960093607.png

 

What I meant is to look for anything else that looks out of alignment, including your RAM slot inserts.

 

Kind Regards,

 

Non Sequitur777


HP Recommended

Ok well then nothing is out of the ordinary it’s only with the one with the most golden pins that won’t connect 

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@Sxelent1,

 

Darn-it.  Your screen could be black because of either undetected RAM, a bad RAM slot, failure to establish dual channel, and/or yes, a faulty RAM stick.

 

So, what I would do is try to move your RAM sticks around.

 

As a reminder, before you do this, please make sure that your PC is turned off, remove the power cord, and you have pushed the power button a couple of times to make sure that any residual charge is drained.

 

Kind Regards,

 

NonSequitur777


HP Recommended

ok I think it’s just the dimm slot because with my other ram stick it lets one side click in but not the other 

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Oh no now the other dimm slot won’t let my ram stick go all the way in on both 

HP Recommended

@Sxelent1,

 

That doesn't make sense... Please take as close-up a picture of your RAM slots like this:

 

NonSequitur777_1-1651962523524.png

 

Kind Regards,

 

NonSequitur777

 


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