Ran diagnostic and following failure ID on hard drive

[Luana]

Ran diagnostic and following failure ID on hard drive 90C39G-000B0G-GXPQQK-60UB13

Not sure what it is that needs to be replaced.  Out of warranty.

[Grzwacz]

Hi.

The system drive (HDD or SSD) needs to be replaced as soon as possible.

I would back up data now if you can run Windows. 

You have to either: disassemble the system, replace the factory drive, reimage or reinstall the operating system to the new drive, or have a local PC tech do this stuff.

Tearing down and AIO one PC to replace components can be challenging. 

Regards

[Prométhée]

Hello

Hard Disk 1 Quick Test Failure

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
• Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

HP 24-e014 All-in-One Desktop PC Product Specifications

Hard drive 1 TB

• Size: 1 TB
• Interface: SATA

be careful it's an all in one computer, it can be quite complicated to open

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Does-anyone-know-how-to-open-th...

You can try several things in order to try to recover your data

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance