-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Random error Street Fighter V "Video driver crashed and was...

Create an account on the HP Community to personalize your profile and ask a question
05-30-2023 09:00 AM
Hello, I am getting a random error on Street Fighter V "Video driver crashed and was reset! Make sure your video drivers are up to date. Exiting." So I recently purchased the game from steam thinking that my PC could handle it since the game is at least 5 years old. I am running it in low graphics settings and the game runs fine until certain character cut scenes appear and crash the game. After looking into possible solutions I realized that the graphics capabilities of my PC are not up to par for this game. I would like to know if anybody can recommend a graphics card that will work with this system. I am planning to get a new gaming type PC sometime later this year but until then Id really like to just add a graphics card that will actually play this game. It looks like recommended is NVIDIA® GeForce® GTX 960 or better. Is there a card available that will work with my current system? Thanks for any help!
05-30-2023 07:47 PM
@GibbyVin , welcome to the Community.
The main consideration that you will have is the power supply unit (PSU) in the computer. It is only 180W. The motherboard in your computer is HP proprietary. It has a 4-pin power connector instead of a standard 24-pin ATX power connector. You will have to buy any PSU upgrade from HP. HP has a PSU that is 500W (L05757-800). You will have to contact HP Customer Service to assure that it is compatible with your motherboard and available to sell to you.
Here is a HP Knowledge Base article that will explain what to consider when adding or upgrading a video card. The two main considerations are 1) the length of the card and 2) the wattage required to operate it properly. You will have to match the expansion slot for the video card. It simply says that it is "One PCIe x16 socket (for discrete graphic card)".
Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!