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‎11-26-2019 07:47 AM

HP Recommended

Product HP Pavilion Desktop 550-027c .                   Keep getting message to F1 boot  Unit was purchased in 2015.  Warranty has expired...been a HP Customer for YEARS, never  had this ever happen.  Cleaned Dust out  several times...message still keeps reappearing..

4 REPLIES 4

‎11-26-2019 01:34 PM

HP Recommended

@bigbill2,

Without removing the heatsink, did you clean out the dust between the heatsink fins?

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HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎11-27-2019 07:40 AM

HP Recommended

where can I find a picture of the elements within my CPU. I have no idea of what a heatsink is. There are three fans inside my CPU and I blew out the dust in all three, thanking you in advance for your reply

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‎11-27-2019 08:30 AM - edited ‎11-27-2019 08:36 AM

HP Recommended

The heatsink is an aluminum device mounted on top of the CPU chip. Then the CPU fan is mounted atop it.

Example shown here

orchid-s mb.JPG

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎11-28-2019 05:05 PM

HP Recommended

Based on the info I have received I have cleaned out the heatsink ,plus the other two fans ( there are three fans inside my CPU): however I am still getting the "boot" to get my computer to open up...I use this computer less than 2 hours a day, but I do leave it on during the day by signing out.  What is causing  this "fan" problem???? 

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