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Prométhée
Level 16
Level 16
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Message 1 of 2
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Flag Post

Re: CD has fallen off tray while inserting into Computer, how can I retrieve it

HP Recommended

@wb2001  🤔

 

@Midnightsam24 

you need the product number as mentioned in my signature, this does not allow me to easily identify your model and we must not give the serial number S / N which will be withdrawn by moderation !!

 

 



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1 REPLY 1
wb2001
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

@Midnightsam24,

Open the tray, and keep it open.  Shutdown unit. Remove power cord. Turn computer so that tray points down. Shake.

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