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Does anyone know where/if I can purchase the stretch release tape replacements that appear in the video for removing the rear cover?
https://www.supportvideos.ext.hp.com/detail/video/6116955080001/how-to-replace-the-rear-cover-for-th...

Without a replacement of this tape, I do not know if I can put the machine back together properly.

 

Thank you in advance!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fred_101 I'm afraid we don't deal with part replacements on an all in one device, however, you may try your luck and order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Alternatively, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

@Fred_101 I'm afraid we don't deal with part replacements on an all in one device, however, you may try your luck and order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Alternatively, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Yeah, because the All In One's are a little trickier to service, I am going to take it to the HP Certified center since there is one not too far from here.

 

HP Recommended

@Fred_101 That's fine choice, I'm glad I could help!

Take care and stay safe.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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