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HP Recommended
hp p6247 c
Microsoft Windows 10 (64-bit)
When I turned on my computer I got a message :
"Reboot and select proper Boot device or Insert Boot Media in selected boot and press a key"

And also after some test I got a message error code BIOHD-2

I Replaced a hard drive and it's still showing the first message.
What should I do?

Thanks.
5 REPLIES 5
HP Recommended

 

Hi @Horechko,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

As I understand you are getting an error message on your HP Desktop PC. Don't worry as I have a few steps to help you get through this concern,

 

Let's try these steps here

 

Perform a Hard Reset: 

 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset." Use the following steps to perform a hard reset on a computer:

  1. Turn off the computer completely; disconnect the power cord from the back of the computer.

  2. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

  3. Reconnect the power cord and turn on the power.

    • If the computer starts, you are done.

    • If the computer still does not start and exhibits the same problem, continue the troubleshooting.

 

Next thing, I would suggest is to boot the PC to the Bios screen through F10. Once you are in the Bios screen, I would suggest you perform Bios defaults by pressing the F5 key, then press F10 to save the changes and exit Now.

 

If the error message pops up even after rebooting the PC. I would suggest you go ahead and remove the side panel and check the cables to the back of hard drive-unplug and replug to make sure it's firmly connected.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended
Error code BIOHD-2
HP Recommended
Thanks for the steps but it's going back to the same reboot problem
HP Recommended

You assumed that he has a PC and not a laptop, the solution might not be the same for both(battery).

 

 

HP Recommended

Having the same problem but on my HP Mini...and none of these steps are working on it!?!?!🤔

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