• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP ENVY Desktop - TE01-1177c
Microsoft Windows 11

My computer (Windows 11) continues to try to download "Hewlett-Packard USB 2/10/17 12:00:00 AM 44.1.2402.1741 but shows "install error 0x80070103."  I am unable to find instructions that will block this download or correct the error.   Any input is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
5 REPLIES 5
HP Recommended
HP Recommended

Thank you for the discussion link.  I have followed the directions multiple times but have the same problem.  Please note that I am using Windows 11 on my computer, and I do not know if it makes a difference, but I thought I would share.  

HP Recommended

You're very welcome.

 

The utility also works on W11.

 

If you are getting the message that Windows update needs attention, keep clicking on the retry option or whatever it is saying.

 

If the utility found the USB update that won't install, and you checked the box to hide the update, and the tool reported the problem was 'Fixed,' eventually the stuck update will go away.

HP Recommended

Thank you again.  It did work.  I appreciate the assistance. 

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.