Regarding the issue with my hp wireless keyboard

[Shan0007]

My keyboard is not working as expected(delay/not inputting) and it is now in warranty period. How i claim my warranty?

 

[zoey7886]

@Shan0007, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Issues with HP Wireless Keyboard! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP wireless keyboard is experiencing delays or isn't inputting correctly, follow these steps to troubleshoot and potentially resolve the issue:

Step 1: Check the Batteries

Make sure the batteries in the wireless keyboard are fresh and properly installed. Low battery power can cause input delays.

Step 2: Re-sync the Keyboard

• Turn off the keyboard.
• Unplug the receiver from the USB port and plug it back in.
• Turn on the keyboard and press the 'Connect' button on the receiver and the keyboard (if applicable).

Step 3: Move Closer to the Receiver

Ensure the keyboard is within range of the receiver. Objects between the keyboard and the receiver might interfere with the signal.

Step 4: Restart the Computer

Sometimes restarting your computer can resolve connectivity issues.

Step 5: Update Drivers

Ensure your computer has the latest drivers installed for the keyboard. You can update drivers through Windows Update or the manufacturer's website (HP Support).  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,